How to request a hardship plan and why it helps (first half). If you cannot meet minimums and want to avoid default, the best immediate step is to contact the creditor and request a hardship plan or a temporary reduced payment, and make sure any agreement is provided in writing. Many creditors have formal hardship programs for temporary income loss or other disruptions; these programs can lower payments, pause interest accrual, or offer forbearance for a defined time. Starting the conversation early — before missed payments accumulate — preserves options and demonstrates proactive intent to resolve the situation. When you call, be prepared to explain circumstances and propose a realistic payment you can sustain.

Getting terms in writing and managing the plan (second half). Never accept verbal promises alone; ask the creditor to send written confirmation describing the reduced payment, term length, and whether any interest or fees will continue. Monitor your account to ensure the creditor applies the hardship terms correctly and keep all correspondence. If the creditor won’t offer acceptable terms, ask whether a temporary forbearance, modified payment, or a formal repayment plan is available. If you’re unsure how to negotiate, consider nonprofit counseling for help drafting a proposal and contacting creditors on your behalf. Timely, documented negotiation usually prevents defaults, collections, and long-term credit damage.